ExclusiveProperty Customer Testimonials

Customer Story Highlight

Arnna Graham

Casalbordino is just such an incredible taste of Italy

As we walked away from our first sighting of the town house we were about to buy in Casalbordino, Abruzzo, Italia, my wife, Arnna said ‘I think I need a drink!’

It didn’t help that we had done what every sane home buyer is told not to do!

We’d bought property online. Exclusive Property, ensconced in nearby Vasto, and more specifically – Romina and Mila - were the agents that had drawn us into the somewhat complicated web of Italian real estate. Before we'd met face to face we had sent the deposit!

To any NZ property speculator this would appear to be sheer lunacy. Were we actually raving mad? Was the frequent question.

The answer? No as it turns out. Mila and Romina are 2 of the most generous and humble people to enter our lives, and directly responsible, along with Tina and Richard our builders, in realising our Italian property dream.

Coda Fiscale, Tassa Riffuti, bank accounts, water and gas connections, you name it- they have helped carve the straight route through the Italian bureaucracy that can bog down even the savviest of international buyers.

The official house purchase day in June 2016 deserves its own story, but in summary, Exclusive Property arranged everything: Notary, Power of Attorney, English translation, eyewitnesses; 11 people in total, with the whole process taking a speedy, single hour. In true Italian style, we drove our agent to the sale venue! I was even complimented on how quickly I’d adopted the Italian driving nuances.

As the ‘before’ pictures will tell you, what had greeted us was not a pretty sight.

Black mould on the walls, a fuchsia pink and mint green colour scheme, and testimony from one of the workmen clearing out the mess from the previous tenants in broken English, “This could be character, or this could be s#$t!

The 125 m2 house that was advertised, was actually 250!

When we returned later that summer, the heating units and hot water cylinder had also gone in the clear out, leaving holes in the outside walls!

That said, Richard, our local builder had advised us well and came to the same conclusion as Exclusive Property. Our 400-year-old house, first built for the Bishop of Casalbordino, had good bones.

Every project he has undertaken for us (usually scribbled on the back of a train ticket printout!) has turned out amazingly.

Two new bathrooms, a kitchen/living area switchover, and currently a basement apartment, have all realised our vision of keeping the traditional Abruzzese style and marrying it with modern amenities.

After Richard’s major reno work, we have done all the renovating ourselves –abbiamo imparato molto!

Ask a local!

If there’s one piece of advice you should listen to, that would be it. And that extends from agents to hardware supplies. If they additionally speak English, as Richard, Tina and Romina do, even better.

Our decorating and hardware store owner, Marco, has advised us correctly on everything from paint on stone walls and ceilings, metal balcony rails, plaster, even clotheslines, with the additional bonus that we now use Google Translate less!

A family love affair with renovating has ensued. Arnna has found a particular passion for terracotta tile wax, which banishes that gritty underfoot feel for at least a year!

Mollie, Abbie and Elliot have all learnt the benefits of marine polyurethane over outside door stain and how it means no more touch ups each summer!

Me? Well, Arnna’s sense of style is amazing, so I just adopt the labourer role to whatever she wants- and proudly say, I love it! Thanks to our belief in Romina and Mila, our Italian dream has become a reality. Romina took this picture of us walking to our house for the first time as owners. What it conceals is that in Arnna's left hand she carries a picture of her mother (may she rest in peace), busy with the family laundry as she always was. It also conceals the silent tears that flowed just prior as Arnna recounted this story to our amazing agents. Maureen Rosa Myra Graham’s dream was to visit Italy. Placing that photo, albeit in a quiet cupboard at the time, fulfilled that dream. She now hangs surveying the scene in our airy, well-lit kitchen, smiling and approving of our Abruzzese choice. Romina e Mila infatti tutto il team Exclusive Property, tu sei il migliore!

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Peppi & Joonas

Our home in Italy in Civitanova del Sannio

We had been thinking about buying a house abroad for a long time and we had fallen in love with Italy. We had actually been looking at houses for sale online for a couple of years until in the fall 2020 we found this agency. We fell in love with one house and hoped it wouldn’t be sold until we had right time to buy it. In the summer we went with Romina and Mila to look at the houses and started trading about the house of our dreams. Very good experience, it was the first time we bought a house from abroad, we were able to do almost everything from Finland and they took care of things in Italy and the information worked well. We got help wherever we needed and the everything went well. Best regards from the happy house owners, Peppi and Joonas from Finland.

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Helio Hehl

A house near the Adriatic Coast

In 2021 I started looking for a vacation home in Italy. I always wanted to have some property on the Adriatic coast. I live in Brazil and I started to search for available properties through the internet. The first thing I thought was how difficult would be the whole process for acquiring a property since we were, that time, under great travel restrictions due to the pandemic. In the end I found the house I wanted near Termoli, Molise, which was for sale through Romina and Mila’s agency. In fact everything was easy to procced, they were excellent in preparing absolutely all needs for the whole process of buying the property without my presence in Italy. I strongly recommend this agency, for its reliability, efficiency and friendliness.

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José from Belgium

My new home in Molise

Dear Exclusive Property,

I promised and intend to write an objectieve review of our professional activities during the process of byuing a house in italy.

Byuing a house long distance feels like taking a boattrip. The destination feels somewhat unknown.

So every boat needs a good and experienced captain to guide you through the next bend in the river.

With Romina Bergamo of the Exclusive Property I immediatly had the sensation everything would turnout right.

Every question that popped-up along the slow curving river of real-estate was professionaly answered for.

Romina even made a videoshoot of my future house! Using the RIA payment for it was a new experience too.

The whole byuing process long distance turned out very succeful.

I felt very lucky with this. Today i am the proud owner of my dreamhouse in Italy.

The captain onboard Exclusive Property delivered me on this daring journey to my frontdoor.

Thank you Exclusive Property.

Thank you Romina Bergamo.

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Sandy

My new home in Celenza Sul Trigno

After enjoying a number of holidays in Italy (both with friends, and alone), a friend sent me a post about $1 houses for sale in Italy. As I am not skilled in home renovations - this idea did not appeal to me at all. As Google does, once you start browsing sites, others sites are suggested, and this is how I found Romina and Mila at the end of 2019. The property purchase process in Italy is well documented on a couple of different Estate Agent's websites, but I've never been one to trust everything you read on the internet.

Browsing Exclusive Property, using different filters and making note of property reference numbers, I compiled a list of properties that attracted me. My first email to Exclusive Property was quickly answered. It was great to receive a personal reply from Romina and not to get a "system" generated auto reply, and soon I started planning my trip to view properties (any excuse to visit a country I love).

And then... the big C! My trip was booked for the end of April 2020, and up until mid March I still believed lockdown would only be 3 weeks. I packed away my dreams thinking that the properties I'd earmarked would very likely be sold to an online buyer. I wanted to be able to see the villages, feel the atmosphere when seeing the properties I was interested in.

I had the opportunity to travel again at the end of 2021, to visit a friend near Venice and renew my plans. I emailed Romina a shortened list of properties I wanted to explore and we made a date to meet. Mila and Romina patiently took us to see the different places. As we drove into Celenza Sul Trigno - the first thought was - "This is so clean, neat and pretty" - and the house in that town was exactly what I was looking for.

Thank you so much Romina and Mila for your excellent service.

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Maureen

Our New Home in the Sun

My husband and I had always wanted to live near the coast in a place that was warm and sunny. We made a list of essential criteria to inform our choice. A list that included a spacious home with a large garden for our dogs and land to grow our own vegetables. After a process of elimination we finally settled on the Molise and Abruzzo region in Italy as it is such an affordable area and ticked almost every box. Our online search started during lockdown in 2020. We were finally able to travel to Italy in June 2021 to view houses. A daunting but exciting undertaking of viewing 16 houses in 2 weeks. Our new home was the final property we viewed in Molise. 10km from the coast near the beautiful beaches of San Salvo, Vasto and Termoli. Romina and Mila assisted through the whole process from the the offer to buy to the final day when we received the keys. We cannot express how important it is to have someone who can communicate in English and inform us of progress each step of the buying process.They continue to offer their assistance after the purchase was completed. Molise is an undiscovered gem with warm and friendly locals. Neighbours who come bearing baskets of fruit and welcoming smiles. Beautiful weather and delicious food. Dreams do come true!

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Riikka

My new home in Villalfonsina

After 25 years of traveling in Italy, we decided it was time to buy a house in Italy. We saw an ad on exclusiveproperty.com for a lovely house, but the house was located in Abruzzo, which was not on our list. However, we decided to give it a chance and contacted Romina and Mila. Then things started to move quickly and soon we were already looking at the house. As soon as we drove into the yard of the house, we knew, this is it!House sales were done quickly and professionally. Our village Villanlfonsina has welcomed us well and we have gotten to know wonderful, friendly and helpful people. We like to be here and also our relatives and friends. We are so happy that we dared to realize our dream in the previously unknown Abruzzo and a big thank you to Romina and Mila for making it happen.

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Odele Parker-hill

My new home in Monteodorisio

Lovely people to deal with have had a positive experience with buying our forever home here in Monteodorisio thank you for all your assistance.

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Hallmark Patricia Ann

My house in Guilmi, Abruzzo

Great agency to work with from beginning to end find my Italian dream home, they helped me find it for the right price. This agency worked to make my house purchase as simple and successful as possible. I would recommend them to anyone.

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Steve and Rosie

Our home in Italy in Carunchio

Like many people, my wife and I enjoyed planning an extended visit to Europe and for that we wanted a base to operate from. We searched for many months online in various countries, and eventually visited France and Italy to decide. Our Italian visit was hosted by Romina, and we visited several houses before going on to France. Well, the memories of the warm Italian people and the beautiful countryside made us decide to purchase through Exclusive Property in Italy, and Romina assisted us to do it all remotely, explaining patiently all the way through, getting the right people and dealing with our nervousness. She was very professional and we now have a lovely little house in Carunchio we are delighted with at a steal of price. Very recommended!

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John Payne

Finding a property in Molise

Romina & Mila you must be one of the friendliest and helpful estate agents I have had the pleasure to do business with, you make house hunting in Italy a happy experience. And you are friends of mine now, if you want to work with someone that you could trust, contact them.

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Lindsay Hartley Russell

My new home in Molise - Italy

Romina and Mila have helped me to sell my original property in Italy and purchase a larger one, which has been complicated at times, but throughout the process I have always found them to be supportive, professional and quick to respond to any queries, aswell as keeping me informed throughout of the progress.

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Fred Capecchi

My dream in Abruzzo

I would recommend to anyone thinking of buying a home in Italy to contact Romina and Mila, I live in Scotland and purchased a house there, they handled every part of my purchase with the least amount of effort for me, they work ethic and honesty,I feel like I have friends in Italy that looked out for me and gave me peace of mind.

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Steve Nyakatawa

My dream in Abruzzo - Fraine

Exclusive Property staff team were very supportive and provided us with very welcome advice on buying a property in Fraine. We provided Romina with s short list of properties we wanted to view and Mila, Romina and Adelio drove us around to view the properties - nothing was too much trouble. Communication by e mail and by telephone was excellent. We were kept well- informed at every stage of the purchase right through to completion in April 2018. Their support did not stop there - they helped us get the water and electricity connected including opening a local bank account. Even Mr Caserio helped and used his influence to get the water account opened for us. The support and advice post purchase is outstanding - nothing is too much trouble for Exclusive Property. Grazie Mila, Romina and Adelio.

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Michael John & Gareth Alexander

Our home in Italy in Atessa

From the start Romina and Mila were very responsive through email and with a lot of needs in our new home due to having horses they were able to show us around several properties that suited our requirements and we knew when we got out of the car at our new home in Atessa that it was the one. The land was perfect the house was a project but that’s what we asked for! They helped find the right notario and helped liase with the clients who were selling they joined us at the notaio office and just made the whole process a lot easier we couldn’t recommend them more to other house hunters xxx

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Michelle Vrambout

Still dreaming about the "Pink House" ❤

I recommend Exclusive Property if you are looking to purchase Italian property! When my family and I went to Italy to look at properties, we were received with kindness, patience and unexpected help! We were shown properties in various areas of Abruzzo and Romina was very attentive to our interests and needs. Car rentals were much more expensive and difficult to find than we anticipated. Romina was able to use her connections to find us a rental car dealer that was not only reasonably priced, but so generous and kind! They (Sabo Motors) made us feel like neighbors versus foreigners. Although we have not settled on a property yet, Romina still checks in and is always available. We are looking forward to settling down in Italy in the future and to our next trip and chance to find our dream home with the help of Exclusive Property!

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Tori Magee

My dream in Italy

Romina and Adelio the English speaking agents could not have been more friendly, accommodating and knowledgeable.

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